Privacy Policy
Last Updated: January 2026
At CLIMAC Heating & Cooling we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including information provided for SMS/text messaging programs.
WHO WE ARE
Within the content of this privacy policy the terms “climacswfl.com,” “CLIMAC,” “CLIMAC Heating & Cooling,” “us,” or “we” refers to the owner of this website, CLIMAC LLC. The term “you” refers to the website visitor.
WHAT INFORMATION WE COLLECT
CLIMAC LLC will not collect any personally identifiable information about you unless it is provided by you voluntarily. We use your information to provide the services you’ve requested. We may collect the following types of information:
CONTACT INFORMATION:
Name, phone number, email address
SERVICE INFORMATION:
Appointment details, service history, equipment information
COMMUNICATION PREFERENCES:
Opt‑in/opt‑out status for SMS messages
WEBSITE FORM SUBMISSIONS:
Information you provide when requesting service, estimates, or maintenance
When you interact or engage with us publicly on social media sites such as Facebook, Instagram, HomeAdvisor, Google, Yahoo, or other social channels through posts, reviews, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our services, or better understand user reactions and issues. Once collected, this information may remain with us even if you delete it from the social media sites.
EMBEDDED CONTENT FROM OTHER WEBSITES
Pages and articles on this website may include embedded content (e.g. videos, images, articles, booking forms, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
HOW WE USE YOUR DATA
We use your information to:
Schedule and confirm appointments
Send service reminders and updates
Provide customer support
Deliver informational or promotional messages
Improve our services and communication
Maintain accurate service records
SMS/Text Messaging Program
If you opt in to receive SMS messages from us:
You may receive appointment reminders, service updates, informational messages, and marketing offers
Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP, END, CANCEL, or UNSUBSCRIBE
You may request help by replying HELP
INDEMNIFICATION
CLIMAC LLC is not liable for the usage of any information on this website: your continued use of climacswfl.com is entirely at your own risk.
All trademarks in use on climacswfl.com that are not the property of or licensed to CLIMAC LLC are acknowledged.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
climacswfl.com may include links to other websites. These links are provided for your convenience to provide further information and do not signify endorsement. CLIMAC LLC has no responsibility for the content of external website links.
WHO WE SHARE YOUR DATA WITH
We will not give or sell your personal information to any third party for any use or reason. Your information will only be used to support your relationship with CLIMAC LLC. Access to your personal information from our website forms are limited to our employees and authorized contractors (like our website developers).
How We Share Your Information
We may share your information with:
Service providers who assist with scheduling, communication, or customer management
Technicians or staff involved in your service
Third‑party platforms used to send SMS messages
We do not sell or share your phone number with third parties for marketing purposes.
DATA PROTECTION
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. This includes secure systems, limited access, and industry‑standard safeguards.
Data Protection
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. This includes secure systems, limited access, and industry‑standard safeguards.
Your Choices & Opt-Out Rights
You may:
Opt-out of SMS messages at any time by replying STOP
Update your contact information by reaching out to us
Request that we stop using your information for marketing purposes
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have sent us a message through our website, you can request to receive a copy of the personal data you provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
RIGHT TO KNOW & RIGHT TO DELETION
You can request what personal information we have collected, used, and disclosed in the preceding 12 months. You can also request that we delete your personal information.
CLIMAC Heating & Cooling’s contact information can be found below